Shopping Information
Free Shipping: 7 – 12 business days.
Express Shipping: 3 – 7 business days.
Yes, we ship internationally. Shipping rates will be calculated at checkout based on the size and weight of your order.
Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.
We are unable to ship to APO/FPO addresses. We can ship small packages to P.O. Boxes; however, in many cases, we may need to request a physical street address, which can delay shipment.
Payment Information
Your credit card will be charged at the time of checkout.
To request a cancellation, please email us at support@hovercitta.com as soon as possible.
Order & Returns
We accept returns within 30 days of purchase, provided items are unused and in their original packaging.
Support
Our team will reply within 48 hours of your inquiry. If you don’t hear back after 48 hours, please check your spam folder—our response might be there.
We have limited coverage on weekends, so responses may take longer.